Getting Started with 29 Next
First steps for building out your brand new store
This reference guide is useful when you’re setting up a new 29 Next store for the first time.
As a first step, login and navigate to the Settings menu to begin configuring your store. Ensuring that your Settings are fully configured is a critical step to complete before you can launch your store and accept live sales.
The Settings Guide offers a comprehensive overview of each of the options and functionalities of various store settings. Alternatively, each section is linked in the text below for quick reference.

Essential Settings

The following categories of settings should be fully configured as a first step. Additional areas of the settings, such as Redirects or Webhooks are optional, and can be configured at any time.
  • Store Settings - input your store name, logos, and point your domain names to your 29 Next store.
  • Localization - set up one or more currencies, locales, and language groups for your store. English is the default language when no other languages are specified.
  • Store Users - when you’re ready, invite other members of your team to collaborate and access your store Dashboard. You can set up custom permissions groups to restrict access to specific areas of the Dashboard, and invite individuals here. All users will sign in to their accounts via accounts.29next.com Also, you may choose to grant API access for your developers and third party Apps at this step. See the 29 Next Developers Documentation for more info on building Apps and integrations.
  • Notifications - there is usually no need to manually configure notification templates, except in cases where you prefer to disable notifications for a specific event. It’s common for sellers creating orders on external campaigns (using the Admin API) to disable “Registration” notifications, so that customers do not receive a "Welcome" email notification in addition to a new order confirmation notification. However, Sending Domains should be configured and verified to ensure that any notifications from your store to customers are received reliably, without triggering spam filters.
  • Support - set up your store’s support email address and settings first. You may optionally configure Ticket Types and Macros at this stage, or choose to do so later.
  • Checkout - define the key settings relating to your store’s order handling processes. Setting an Order Confirmation Notification Delay is recommended, to allow time for post-purchase upsells to be appended as additional line items to an ongoing order. You may also input terms and conditions, privacy policies, and subscription-specific terms content at this stage, which will be linked to in the footer of your storefront checkout.
  • Fulfillment - configure shipping methods, prices, and locales. It’s important to note that shipping methods are assigned pricing unique to each currency. Orders placed on your storefront or over the API always require a shipping method.
  • Payments - add payment gateways, and optionally create gateway groups if you plan to accept payments across multiple payment providers. If you choose to create a gateway group, you can assign it to your storefront checkout under the Checkout settings. Developer (Free) tier accounts are limited -- to add live payment gateways contact your account representative to upgrade your plan.

Optional Settings

At this point you may wish to implement Sales Tax, Subscription settings, customize Tags for segmenting events and data, or configure Webhooks or Redirects for custom functionality. Otherwise, you may revisit these areas at any time.


Any key Apps and extensions should be enabled and configured at this stage. For example, if you plan to accept PayPal in your checkout, you should enable the PayPal app and input your account credentials.
For extensions related to shipping and fulfillment, such as Shipstation, remember to return to your Fulfillment Settings > Partners after setup, and ensure that any Partners are updated such that the orders “Processing By” setting is pointed to your preferred App.
Now that your core settings have been configured, you’re ready to add products to your store’s product catalogue.


When you’re ready to set up your products and categories, it’s useful to review the Catalogue guide for detailed information.

Order Management

Once you're ready to get up and running with live sales on your store, review the below guides to learn about Order Management, how to find and access Customers, Orders, and perform common tasks associated with them.
To manage Support Tickets and customer service related functions, review the support guide.
Explore the content below to learn more about features and concepts, best practices, and platform news.
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Essential Settings
Optional Settings
Order Management