Subscription Statuses

Subscription statuses and how they affect your customer lifecycle

Subscription Statuses

Subscription Statuses represent various points in a subscriber’s lifecycle.

Status	Description
Pending	Initial order is pending payment. Once payment is confirmed the status will update to Active.
Active	Subscription is Active and is scheduled to renew at the set Next Renewal Date.
Retrying	Subscription could not be renewed and is currently in an automated recovery process state.
Past Due	Subscription could not renew due to a failed recurring payment attempt.
Canceled	Subscription is canceled and will not renew.