Edit Orders
Modify orders in progress to add or remove items and adjust quantities
Editing Orders
To add or remove items, or modify the quantities on an existing order, from the Order Details View choose Edit.
Next, from the Edit Order View:
Add Products - add additional product(s) to the order.
Adjust Quantity - add or reduce quantities of the items already in the order.
Remove Items - remove the current items from the order.
Reason for Edit - specify a reason for the edit, which will be recorded on the order timeline.
To finish editing the order, click Update Order.
Edit Orders in Processing Status
Orders with items in a Processing fulfillment status can no longer be edited.
You may Request Cancellation of the fulfillment items in Processing to stop fulfillment, (where supported by the fulfillment location). If successfully canceled, you may then Edit the order, and then Request Fulfillment of the updated order.
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