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Set up one or multiple fulfillment locations to orchestrate order fulfillment
29 Next supports fulfilling your products from multiple unique locations. Further, a single order having items fulfilled from multiple locations (split fulfillments) is also supported.
When orders contain products that can be shipped from more than one location, the following rule set applies to select the fulfillment location:
Fulfillment locations are chosen first based on having available inventory (unless backorders are set as enabled at the product level).
This primary logic allows for a smooth transition path when merchants wish to change fulfillment locations. They simply add their new Location for given products, and adjust inventory available as needed to transition order routing.
Products are grouped together when possible to ship from the same fulfillment location with an aim to reducing fulfillment costs.
ExampleOrder has Product A and Product B. Product A has inventory at Fulfillment Locations X and Y, Product B has inventory at Fulfillment Location X only.Location X is chosen because both are available and the ordered items can ship together.
Fulfillment locations within the same country as the customer's shipping address are preferred to reduce cross-border shipments.
ExampleFulfillment locations are in Los Angeles and London, and the customer's shipping address is in New York.Los Angeles location is chosen because it's within the same country (the shipment wouldn't have to cross a border).
If multiple (or zero) fulfillment locations are available within the shipping country, the closest geographic location is selected to ship orders the shortest distance.
ExampleOrder products are available in both Los Angeles and New York fulfillment locations, and the customer's shipping address is in Chicago.The New York fulfillment location would be chosen because it's geographically closer to Chicago.
Tip for merchants drop-shipping from overseas providers: