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Offers
Create customized discounts, incentives, and coupon codes
Offers are customizable incentives to allow your customers to receive special discounts, use coupon codes, and get volume pricing on items for sale in your store or on your marketing funnels.

View Offers

Navigate to the Offers menu to view a list of all current Offers, or to create a New Offer.
Choose from the following Actions from the menu on each Offer:
    Browse - for Active offers, redirects you to the storefront with an explanation of the path required to qualify for the given offer. This is a useful way to check, in "plain language" how a given Offer is set up, and optionally test it in a shopping session.
    Stats - redirects to the Offer Details view, showing the aggregated usage of the offer, a list of the Orders that used the Offer, and the total cost of any discounts applied.
    Edit - redirects to the Offer Details Edit view, to set up and configure the Offer.
    Delete - to remove the Offer

Create and Manage Offers

Go to Offers from the menu, and choose New Offer to create a new Offer, or Actions>Edit on an existing Offer to modify it.

Description

Under the Description tab, you can Name the Offer, and enter a Description to explain the customer journey required to take advantage of the offer. For example "Add 3 products to the cart to qualify for 20% off".

Incentive

Set up and define the incentive the customer will receive for applying the offer. For example, you may choose to give the customer a discount off the total amount of their cart, off a certain number of item(s) in their cart, or off the shipping costs of their order.
If you wish the incentive to apply only to a specific Product Range, choose it here.
Specify the Type of incentive from the list of options:
    Discount is a percentage off of the product's value
    Discount is a fixed amount off of the product's value
    Discount is to give the cheapest product for free
    Get the products that meet the condition for a fixed price
    Discount is a fixed amount of the shipping cost
    Get shipping for a fixed price
    Discount is a percentage off of the shipping cost
Enter a corresponding Value (in currency units, or percentage). For example, you may choose Type "Discount is a fixed amount off of the product's value" and a Value of "50.00" - meaning the item in the cart will be discounted by ($)50.
Specify the Max Affected Items to limit the amount of items in the cart that the Offer would apply to.

Condition

Next, set up the Condition under which your Offer will apply to the customer's cart. The Condition lays out the requirements for the customer (for example certain products, or a number of products being added to the cart) to qualify for the Offer incentive.
Choose a specific Product Range, from which a product must be in the cart to qualify for the Offer.
Specify the Type of condition from the list of options:
    Depends on number of items in cart that are in condition range
    Depends on value of items in cart that are in condition range
    Needs to contain a set number of DISTINCT items from the condition range
Enter the Value that corresponds to the Type chosen above. For example, if you choose "Depends on number of items in cart that are in condition range" and a Value of "3", the Offer would apply to a customer cart once 3 items from the above-selected Product Range were added to the cart.
A Basket Currency must also be specified here.
You may choose to add additional custom parameters:
    Apply only subscription - Set to apply the discount only to subscription line items within the range that is in the cart.
    Apply only first order - Set to apply the discount to only the first order of a subscription line item within the range that is in the cart. This is useful if you want to apply a discount only to the first subscription period (such as a trial period), and revert to the full subscription price for ongoing billing periods.
29 Next supports Custom Conditions. If you wish to implement custom logic to your store's Offers, contact your account representative.
Currently "Cart must include a subscription" is a supported custom condition.

Restrictions

The final step in setting up an Offer is to define Restrictions. These limit the time frame in which an Offer is available, the usage, and the total discount.
    Start Date & End Date
    Max Cart Applications - The total number of times this offer can be applied to a cart (and order)
    Max User Applications - The number of times a single user can use this offer
    Max Global Applications - The number of times this offer can be used store-wide before it is unavailable
    Max Discount - When an offer has created more discounted amount to an order than this threshold, then the offer becomes unavailable
Set a Priority for your Offer (required). This governs the order in which multiple Offers can apply to a cart - with the higher priority applying first.
Choose to set your Offer to Exclusive
Exclusive offers cannot be combined with other offers on the same cart or order. This prevents stacking of multiple discounts on orders.
Note, in case a customer's order qualifies for multiple Exclusive Offers, the highest Priority Offer will take precedence.
Last modified 5mo ago