Changelog

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Changelog
Platform updates, new features and improvements.
2022/1/4
New Features
Introducing a completely new Storefront Checkout, designed to improve conversion rates and support more robust  customization.
​Avalara Avatax integration now supports setting specific currencies to use tax inclusive pricing, allowing a store to sell products in multiple currencies with different pricing/tax strategies.
​Orders Reports now have UTM oriented reports for all UTM parameters; UTM Source, UTM Medium, UTM Campaign, UTM Term, and UTM Content.
It is now possible to trigger polling of fulfillment partners for older orders, to sync any orders that might have been late (past 7 days) being shipped.
Improvements
Order & Customer Notes have been revamped with a new UI layout for easier use.
Non-public products can now be chosen when updating or adding order line items in the dashboard.
Low stock alerts have been moved to the Stock Records section of products for improved UX.
The Order shipping price display has now been simplified to show the actual shipping price.
Updated the Order Shipments API to respond with the order shipment details when adding a shipment.
Bug Fixes
We've now corrected an issue where products with 0 available inventory could be purchased on the API, even if stock was tracked and no stock was available.
Fixed an edge case issue with the Admin Orders API caused by multiple cart recovery tokens for the same cart.
Fixed an issue where some stores could not create test orders due to the test card fingerprint not matching the expected card fingerprint.
Fixed an edge case issue that caused the Carts API to error when the product could not be found.
Fixed an issue to better handle when PayPal capture fails and creates an error when the user's PayPal payment method is declined.
Fixed an issue where multiple event logs were created for prevention.match Midigator events.
2021/12/14
New Features
Disputes now have automated actions to add customers to block lists and cancel subscriptions when a dispute is matched to a transaction.
We now have an Agent Performance Report that provides a summary of Orders created and Refunds given by Agents in the dashboard to help monitor agent activity.  
Improvements
Orders with an automated fulfillment integration and are Processing status can now be manually updated to Shipped status and add shipment tracking details.
Bankcard display has been improved to now to show the Gateway and BIN in a popover allowing these to be easily seen throughout the dashboard.
We've optimized the queries on the dashboard customer detail view for faster response times.
Bug Fixes
An issue with line items with a manual fulfillment partner not updating the line item status has been corrected now.
Fixed an issue where removing an offer combination did not remove the combination on the related offer that was being removed and the current offer being saved.
Fixed an issue with Braintree where a failed transaction was not mapped to an internal transaction code.
Fixed an issue where order status was not updating when adding shipments to an order.
2021/11/29
New Features
Offers and Vouchers have been updated with new features for increased flexibility for discounted pricing use cases and improvement management features. 
Open carts with a known customer and product are now browsable allowing merchants to view their open carts.
Introducing a new Transactions by Funnel report allowing merchants to easily see a breakdown of their transaction performance by funnel.
Orders that are Confirmed status can now be changed to Pending status to prevent the order from being automatically sent to fulfillment until the merchant is able to correct the order.
Improvements
Card Token payment method now supports Gateway Groups for the gateway selection logic by card type.
Admin API users can now pass a stockrecord_id in lieu of sku and currency for order line items when creating new orders.
It is now possible to create a shipping address for an order in the rare case that an order was created without a shipping address.
Shipping methods now follow the is_public logic as many other models that are customer facing. Non-public shipping methods cannot be used on the API so the available shipping methods in APM interfaces are consistent.
Hovering over the humanized date on a ticket comment will now show the actual date in a tooltip.
We've improved the MRR and MRR Growth charts to be show more accurate metrics and trend indicators.
We've now updated many of the status enums to be lowercase for consistency across data models on the api.
The initiator object on the transactions api is now trimmed down to have the user id, email, first and last name.
Bugs Fixed
Fixed an issue of missing template code to populate the meta description of funnel pages.Fixed an issue of missing template code to populate the meta description of funnel pages.
2021/11/16
New Features
Introducing the ability to switch between stores from the store dashboard to make it easy to manage multiple stores from a single user account.
Store admins can now manage their domains through their store settings making it easy to add domains and point DNS to allow the domain to resolve to the 29 Next platform.
Line Items can now be updated and and added while orders are Confirmed status allowing CS agents to more easily make adjustments to orders before they are sent to the fulfillment center.
Improvements
Theme templates can now access products, posts, and post_categories in all templates allowing them to create dynamic content blocks that are driven by the objects configured in the dashboard.
Users subscription to marketing communications is now managed through the user model as accepts_marketing allowing this to be used by externally integrated communication systems.
Blog posts now allow them to be hidden through the Public attribute following other public facing storefront content models.
Existing users added to stores will receive an email notification they have been added with a link to access their stores.
Dashboard users can now change their email in our unified accounts SSO with a supported email verification flow and new email propagation to stores as they login to them again.
Improved several misc items related to SSO to improve dashboard users' UX with their managed accounts.
Bugs Fixed
Fixed an issue with Address Line 2 not being imported when using the PayPal One Click flow.
​
2021/11/1
New Features 
Introducing Single Sign On allowing store users to easily access multiple stores from a single user account.  
Klarna integration now supports a One Click flow allowing the customer to add their details into the Klarna Checkout widget directly for their order. 
Stores now have a new Branding settings section allowing store admins to upload their brand logo and icon.
Improvements
Store Tax settings now support "Tax Inclusive Prices" per currency for markets that require tax to be included in presented prices.
Support tickets can now be updated in bulk to change their status, assignee, priority, type, or add tags.
Test Subscriptions are now created when using Test Cards allowing merchants to fully test subscription processes and pricing.
Orders can now be filtered by Fulfillment partner on the Orders list view.
The Admin Cart API now has date range filter parameters to support searching by specific date ranges.
Resolving an Alert (dispute) that was created by Midigator will automatically sync the resolution to Midigator's Prevention API.
Support Macros now support order based replacement variables to make it easier for support agents to quickly respond to customers with information about their order.
The Subscriptions list view now has tabs with counts to easily see subscriptions by status and keep an eye on subscriptions that are retrying and past due.
Orders now show a Support tab when tickets are associated to the order for easier navigation to the associated tickets.
The dashboard cart view "Cart Actions" have been updated to simplify the UX for dashboard users to assist a customer with the checkout process.
Bug Fixes
Fixed an issue where failed transactions were filtered before the Avg Value was calculated preventing them from being included in Avg Value calculations.
Fixed an issue where following a link from a report to a list view with a date_group querystring causing the the export to fail.
Improved the logic to prevent duplicate Paypal shipping events from creating in the case of an issue uploading.
Fixed an issue preventing Test Orders with Klarna payment from being deleted.
Fixed an issue with the order total calculation with taxes applied in the dashboard cart summary.
2021/10/18
New Features
Introducing a new Customers by Tag report allowing you to easily see a breakdown and order revenue by customer tags. 
Improvements
Order Confirmation emails now point users to the publicly viewable order which will not prompt them to login to their account improving their user experience. 
Dashboard Permission Groups now automatically inherit the ability to access the dashboard index view which previously had its own permission for a more clear setup process. 
Improved the customer list view to exclude all dashboard users so they aren't confused with customers.
Bug Fixes
Fixed an issue where it was possible to have a dashboard user without a permissions group or admin status. 
Fixed an issue where we were not able to get the correct Klarna transaction when processing a refund.
Fixed an issue where links were sending the wrong querystring parameter causing an error.
Fixed an issue with vouchers that are limited to once per customer and the user was not yet created.
2021/10/04
New Features
Authorize.net integration is now generally available and can be added as a payment gateway in stores. 
Disputes now have Resolutions which provide a clear workflow to "resolve" disputes and indicate the  outcome and/or action taken. 
Tickets can now be fully managed via the Admin API to enable more complex use cases and 3rd party support ticket integrations. 
Improvements
Updated Order Confirmation emails to link to a secure publicly viewable order detail view allowing customers to view their order status without needing to login to their account.
The Support "Inbox" views have been refactored and incorporated as tabs on the main Tickets list view making it easier to monitor tickets in different stages and more clear workflows. 
Orders line items now clearly indicate if an item is on subscription and the related subscription details are available in a Subscription tab.  
Product Variants now inherit their parent's product images and content by default making it easier to manage several product variants.  
Overhauled the Coupon detail view to be more similar to Offer detail and also added pagination to the orders list table. 
Bug Fixes
Fixed an issue where export data sometimes did not have the store timezone applied. 
We've now corrected an issue that caused orders without addresses to always attempt and fail to send to the fulfillment partner.
Fixed an issue with thank you page that caused a 500 error if it was randomly accessed without an order in the current session.
Corrected an issue with the dropdown list of users to create an API token for included all customers which caused a performance issue on stores with large customer datasets.
Fixed an issue preventing a user from updating a product slug.
2021/09/20
New Features
Bluesnap gateway now supports a dynamic "Soft Descriptor" field that is passed along with each gateway transaction. 
Improvements
Many reports have been refactored to significantly improve generation time which was especially evident on larger datasets. 
The Admin Order API now validates the length of the security code matches the card brand expectation before sending to the gateway for processing. 
Source Attribution filters are now remote selects improving page load performance where they are available. 
Support Article navigation and UI has been improved with Categories now being nested inside with Articles as a navigation tab.  
Bug Fixes
Fixed an issue with Products not being synced properly to Omnisend and therefore causing Omnisend to not attribute customers to purchasing the product. 
Fixed an issue with non-admin dashboard users not showing on the list of dashboard users in store settings. 
Corrected an issue with Midigator Prevention case numbers not being automatically saved as the store Dispute case number. 
Fixed an issue with the Tax reports aggregation to properly show multiple tax rates charged for orders. 
Corrected an issue with Klarna order capture process occasionally not being able to reference the customer correctly. 
Fixed an issue with Transaction "initiator" data not being stored correctly and made available on Transaction exports. 
2021/09/06
New Features
Introducing the Admin Cart API allowing the creation of carts to support more lead capture and checkout flows. 
Introducing Customer Reports allowing stores admins more visibility into customer sources and product purchase behavior.
Introducing a new Google Ads Extension allowing store owners to sync their entire product catalogue to Google Merchant Center with full support for multiple languages and multiple currencies. 
Introducing a Transaction Refund API to support creating refunds on a store's Admin API. 
Low Stock Alerts now trigger email notifications to all store admins to inform that the available stock of a specific SKU has fallen below it's low stock threshold. 
Improvements
Order, Customer and Transactions Exports are now generated in the background and sent via email, a full history log of these exports is also available through Settings > Exports.
Order Line Item updates now sync to Omnisend for improved consistency between store orders and Omnisend audience order history. 
Webhooks Change Deprecation Notice
Effected Webhooks
basket.abandoned
Changes
The basket.abandoned event trigger changed hanged to cart.abandoned
The owner object changed to user for accessing the user information.
Period
The owner object will be included included for 90 days to allow webhook subscribers to switch to the user object.
2021/08/23
New Features
Introducing support for a PayPal "One Click" checkout flow on the Admin Orders API allowing customers to checkout directly on PayPal. 
Improvements
We've now updated the Midigator Extension to allow store admins to add their Midigator MID to map with store gateways so that the correct MID is synced to Midigator with transactions.
Improved the Date filters in Admin API Swagger documentation to be more clear for use and expected date formats. 
Bug Fixes
We've now corrected some Omnisend syncing issues caused by rapid succession of tasks with dependencies being processed concurrently. 
 We've now corrected an issue that prevented offers and vouchers from being passed and applied together on the Admin Orders API. 
2021/08/09
Improvements
Disputes can now be viewed directly on the Customer Profile allowing store dashboard users to easily see and access a Customer's Disputes.
Support Ticket requester's can now be updated to associate a support ticket with the correct customer account. 
Store admins can now configure subscription Upcoming Renewal Notifications to notify customers of upcoming orders and comply with local laws.
The Orders, Order Line Items, and Customers exports all now include the Customer IP address so that store admins can use the IP address to cross reference any issues they are seeing.
Users created with the Admin Orders API can now accept tags to be associated with the user so that store's can tag users more easily with the orders API operations.
We've now been able to significantly reduce the number of queries our theme templates need on page load by caching them in database cache for improved site load times.
All source attributions can be chosen from during the setup of the Midigator integration.
Improved the user data model to store the customer type as an actual model field instead of being dynamically derived based on orders or permissions. This also corrected the webhook customer.updated signal to send when customers transition from lead to customer.
Bug Fixes
We've now corrected the report inconsistencies caused by missing timezone awareness on a few of the report views.
Fixed several issues that prevented orders from syncing correctly to Omnisend.
Implemented fixes and improvements to the Avalara extension to not attempt to sync carts without products.
Fixed an issue with Omnisend push notifications service worker not using the database settings.
Improved the order create validation logic to require a payment_return_url when using a gateway group that has gateways for the order currency that use 3DS transactions.
2021/08/02
New Features
Offers now have a new Combinations feature allowing users to create Offers that can be combined together on the same items.  
Updates
We have deployed updates to the Stock Record price_excl_tax field to be renamed to price so that it is more clear and consistent with tax calculation options. See updated API documentation​
Admin API Deprecation Notice
Effected APIs
/api/admin/orders/
Changes
price_excl_tax has been changed to price when creating a new order
Period
Existing price_excl_tax will be supported for 90 days to ensure that all API users have time to update their integrations. 
2021/7/26
New Features
Introducing Blue Snap gateway integration for bankcard payments, which supports both standard and 3DS2 bankcard payments. 
Introducing a new Orders by Funnel report showing a breakdown of orders by the source attribution funnel, allowing merchants to easily compare funnel performance. 
Introducing a new Disputes Admin API allowing partners to build custom integrations on top of the payment Dispute features.  
Logs for all Extensions can now be viewed in the Dashboard under the extension management view, allowing store admins to more easily debug issues with extensions.
Improvements
The ShipStation integration setup form now makes a remote API call to present the available stores in ShipStation, greatly easing the setup process. 
Orders created using Paypal Sandbox or Klarna Playground credentials will now be logged as Test Orders, which are ignored for reporting purposes and easily deleted.
We've now added sortable results on several reports, so that users can view reports data by different column metrics.
The Orders Payment Method display has been updated throughout the Orders views to show more contextual payment method information. 
A new user column has been added to the Transactions CSV Export to show the initiating user of the transaction. 
Refund and Failed transactions no longer offer any actions, preventing users from attempting to refund or create disputes from them. 
Bug Fixes
We've now added better handling for several edge case scenarios on 3DS payment redirect pages, to prevent the user from getting stuck after a successful or failed attempt, or upon reloading the page.
Fixed an issue with characters not being encoded correctly in some email templates.
We've now restored a Homepage sitemap.
We corrected an issue that occasionally caused Klarna Transactions to fail, resulting in orders being created as "Part Captured".
2021/7/12
New Features
Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders.
Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by gateway for analysis of payment transactions.
Introducing Support Tickets by Product and Tickets by Tag reports with the addition of "Avg First Reply Time" tracking for all ticket reports, offering a better understanding of support staff responsiveness.
 API users can now add or remove a customer from block lists by updating the is_blocked attribute, which will add or remove the customer from block lists.
Webhook subscribers can now subscribe to subscription.created and subscription.updated event triggers to receive subscription related events. 
Improvements
Disputes can now be matched to non-bankcard transactions, such as Paypal and Klarna transactions, for the tracking of APM disputes. 
Omnisend processes are now fully asynchronous, improving our resilience against third party API outages. 
Many Admin APIs have had query improvements, resulting in faster response times. 
Bug Fixes
Fixed a conflict between the storefront subscription detail view and the side cart that caused a 500 error. 
2021/6/28
New Features
Introducing Orders by Tag report to provide order summary broken down by tag allowing merchants to track arbitrary tags in their order reporting. 
Admin API Create Order with Tags which simplifies the order tagging process for Admin API consumers. 
Dashboard users can now have a new customer action to add the customer to block lists which will block future orders from that customer while maintaining access to their account. 
You can now configure a "New Ticket Notification" to be sent to an email address to notify store admins that a new support request has been received. 
Improvements
Shipping method currency pricing now supports a Free Shipping Threshold allowing merchants to set a currency specific value. 
Storefront theme assets (CSS and JS) are now served via CDN making them faster and more efficient to load for site visitors. 
Storefront Theme translations now have 2 levels of grouping making it more logical to organize theme translations which have also been verified to work with translation services such as Crowdin. 
Bugs Fixed
Fixed an issue that caused the Shipping values on Orders reports to be unreported. 
Fixed several issues related to timezone and date filters on views with date range filters. 
Fixed an issue wherein order were stuck in processing status due to the line items being marked as shipped but the order was still processing status. 
Fixed a performance issue on the dispute detail view. 
2021/6/14
New Features
The Avalara Avatax Extension automates tax calculation and filing for orders placed on the storefront checkout and through the API. 
Dashboard Extension Management now allows store admins to enable or disable extensions from the dashboard. 
​Checkout.com Gateway is now available for bankcard payments, supporting both standard and 3DS2 payment flows.
​Support Ticket Reports offer greater visibility into customer service inquiries, user actions, and outcomes.
Expanded Support Macro Actions automate additional support ticket fields using macros, allowing for more efficient ticket handling workflows.
Introducing Storefront Themes, a new way to build and manage your store's theme design from the Dashboard, and Theme Kit, a local development tool for developers to build and maintain themes from their local machine. 
Added a new Admin Transactions API for direct access to payment transactions, with the ability to search and filter by the same filters available in the dashboard. Store admins can now also setup Transaction based Webhooks to send transactions.created events to external systems.
Improvements
Shipping Methods now support multiple currency pricing and multiple languages, allowing the same shipping method to be used across multiple markets.
Order Payment Events now show the associated User who triggered the event for greater visibility into customer service workflows and associated payment transactions. 
Disputes are now visible on Orders that have transactions with associated disputes, to improve visibility for dashboard users.
Several extensions settings forms, that previously did not allow a user to easily clear existing settings, have now been improved to allow deletion of existing settings.
Bug Fixes
Fixed an issue related to errors being thrown when attempting to create and update the same user in rapid succession. 
2021/6/1
New Features
Introducing Tags for Support Tickets which opens up new ways for agents to identify and classify support tickets for workflow and reporting objectives.
Introducing Macros for Support Tickets with comment related actions so that agents can apply  template responses to support tickets for more efficient and standardized workflows. 
Dashboard users can now easily create a Support Ticket from the Order Actions which will automatically set the ticket requester, order, and related products on the new ticket form. 
Improvements
The Transactions CSV export now includes the original Order Date as a column which provides context for  the time difference between the original order and the transaction. 
The BizzyBee (eFulfillment Europe) integration now utilizes their new Batch API when polling for order updates.  
The Midigator Extension has been updated with several improvements to support multiple transactions per order and a new setting to allow store owners to choose which Order Source Attribution field they send to Midigator as the "Marketing Source" for the transactions. 
Bug Fixes
Fixed an issue where date filters for Orders List and Orders Reports were not timezone aware. 
Fixed an issue that caused the wrong currency to show on some disputes imported from Midigator
2021/5/17
New Features
Introducing a new Orders by Partner SKU report which breaks down orders by fulfillment SKU to provide metrics for inventory sales and fulfillment forecasting. 
​Support Ticket Types can now be managed from the dashboard under Settings > Support > Ticket Types.
Improvements
Support Tickets can now be more easily created from the Customer Detail view under "Actions" as well as the top of the Support Tickets table to make the ticket creation process much easier for dashboard users. 
​Orders List view and Orders Reports Partner SKU filter now uses a dropdown field, making it more intuitive and easier to use.
Settings UX has been revamped with a new Settings "Index" view with category cards, making settings easier to navigate and discover. 
Paypal and Klarna payment methods can now be toggled on and off as available payment methods in the checkout flow and API. 
The Everflow S2S Postback can now be delayed up to 10 minutes allowing merchants to include upsells in the postback order data for more complete reporting in Everflow.
 Product Classes (or Types) naming conventions have been clarified to reference Product Classes and also move "Options" to be inside the Product Classes section for clarity.
Bugs Fixed
Corrected some inconsistencies between the dashboard and orders report queries and fixed an issue with upsell report values not being calculated correctly.
Fixed an issue of not validating an incorrect phone number in the shipping address form correctly which caused a 500 error instead of a form validation error.
2021/5/3
New Features  
Introducing a new Orders by Product report which breaks down orders revenue by product to help in reviewing product sales, revenue, and inventory forecasting.
​Admin Order API now returns the tokenized payment method in the payment transaction response details, allowing the token to be reused in a reattempt. ​
Improvements
​Order Notes are now visible in the Customer Notes section, providing a consolidated view of all notes related to the customer and their orders.
We've now implemented Void transactions for Braintree to support voiding a transaction prior to the payment being settled. 
Support tickets search filters now have more fields to make it easier to find tickets. 
Incoming support emails are now handled with a new storage backend to support larger file attachments being attached to the tickets. 
All date filter input fields now have a date picker making them more straight forward and easier to use. 
ShipStation extension now uses batch order polling to significantly improve the efficiency of retrieving order updates on regular intervals.   
Added validation to require first and last name on shipping addresses. It was previously possible to not pass these values, but they are required by most fulfillment providers.
Bugs Fixed
Fixed an issue with Product SKU filters on Orders list and reports not applying properly. 
Fixed an issue with support ticket email HTML content stored in the database being rendered improperly in the Dashboard.
Corrected an issue with missing CSRF token in storefront templates causing a 403 error.
Corrected CSV Export data issues on null fields that were incorrectly populated.
Fixed an issue wherein the wrong currency was shown when a cart was empty.
Investigated and partially fixed an issue that caused Orders and Transaction reports to show discrepancies in totals.
2021/4/9
New Features 
Introducing a new Orders by Affiliate report that provides an overview of orders by affiliate with drill down into sub affiliate capabilities. 
​Payment Gateways can now be configured to only accept specific card types so that unaccepted card types for the gateway are not attempted.
Order line item quantities can now be updated before the order is sent to the fulfillment provider, allowing merchants to adjust orders instead of canceling and resubmitting. 
Improvements
We've now implemented a new permissions-based Home view for the Dashboard that limits  access to the Dashboard areas to which the current user has been granted access. This has resulted in a move of existing Sales and Subscription Dashboards to the Reports menu, and associated permissions.
Payment Gateways configured to use 3DS transactions can now configure whether or not to automatically retry card not enrolled failures as Non-3DS.
Stock records management has been moved to the Catalogue section of the dashboard and now inherits catalogue management permissions. 
2021/3/29
New Features
Test Orders can now be deleted en mass with a bulk order action to delete all test orders.
3DS2 Merchant Profile setup has been improved to support ABIN and MID per card network for more flexibility. 
Payment Gateway's now have an "Active" state to support disabling a gateway to prevent attempted transactions. 
Improvements
Reports UX and navigation has been completely overhauled to make report discovery easier and navigated to related reports. 
Customers can now be searched by any of their Address data making it possible to find customers with limited amounts of their address. 
Bug Fixes
Fixed an issue with filter links on Transactions by Card Bin report. 
Fixed an issue related to offers and the add-line-items api creating a line item with 0 qty. 
Fixed fulfillment automation logic to prevent Test Orders from automatically being sent to fulfillment partners. 
2021/3/15
New Features 
New Notifications editor allowing dashboard users access to customize their email notifications content.
New Transactions by Card BIN report allowing easy viewing of Card BIN transaction volumes and success rates. 
New integration with eFulfillment.eu WS (BizzyBee) is now available to be installed on stores.
Improvements
Improved the Orders Placed report which is now the Orders Overview with better columns and filters for easier Orders reporting needs.
Improved logic to group Omnisend "utm_campaign" parameters so that Omnisend email Automations and Campaigns are grouped in the UTM Campaign reports. 
Improved failed Transactions to now include the user if known so that these can be seen on the Customer detail view in the dashboard. 
Improved the Storefront Geo settings logic to allow multiple countries to use the same language and currency and be able to maintain the country flag in the session when the user selects a geo.
Bug Fixes
Fixed an issue with Admin API Swagger schema being invalid.
2021/3/1
New Features 
Introducing "Test Orders" which allow store admins a reliable way to test order functionality without needing to worry about them going our for shipping or refunding the transactions. More documentation on this to come.
3DS2 transactions that fail due to the card not being enrolled will now automatically retry as a standard transaction to attempt the purchase. 
Introducing  a new Transactions by UTM Campaign report allowing you to report on your transactions by Google utm_campaign attribution. 
Orders now support multiple shipments in the core paving the way for more complex scenarios where multiple fulfillment centers are involved on the same order. 
Improvements
Product "slugs" are now editable in the dashboard on the product details view. 
Bug Fixes
Fixed a bug related to Omnisend basket syncing for orders that abandoned during APM checkout flow or the bankcard transaction failed. 
Fixed an issue where variant product's categories were not available on the API or in webhook data. 
Fixed API response formatting to always format external system passed through messages in JSON format.
2021/2/15
New Features 
Introducing  3DS2 Payments support with Strong Customer Authentication (SCA) for merchants taking payments in markets that require 3DS/SCA.
Introducing Transactions by Payment App Report that provides a summary of payment transactions by payment integration.
Improvements
Admin API users can now specify that an Order Line Item is an "upsell" which is visible in the order details and will provide the data for future upsell reports.
Dashboard users now have the option to send an "Order Canceled" email notification to users when canceling an order.
Dashboard users now have the option to send a "Payment Refund" email notification to users when creating a payment transaction refund. 
Bug Fixes
Fixed an issue related to product creation and stock record validation when the stock record was not being created.
Fixed an issue with stock records sycing inventory with Rapid when Stock Sync was disabled. 
Fixed an issue preventing refunds from being able to process if the order's tax rate had been deleted.
2021/2/1
New Features 
Introducing a new Subscribers dashboard to provide a full suite of metrics pertaining to subscriptions, monthly recurring revenue, cancellations, and cohort analysis. 
Introducing store "Localization" settings allowing store admins to configure multiple "Storefront Geo's" to be configured for easy access by customers to select their country to see available products in their language and currency. 
A new Tax by Tax Rate Report is available to summarize your Tax Rate reporting data along with an available export of all taxes collected and credited.
Order Line Items can now be exported as an "Orders Flat File" export which enables many manual fulfillment workflows and  manual spreadsheet order data analysis.
Improvements
Improved order Cancel options for dashboard users allowing them to optionally process a refund when canceling the order.
Customer Detail view now has a list of all Transactions related to the customer making it easy to access their transactions.
Bug Fixes
Sitemap.xml incorrectly included languages that were not configured to be public which has now been corrected. 
2021/1/18
New Features
Introducing Braintree support for bankcard payments, you can add your Braintree merchant account as a Gateway and use it for your store checkout flow or on the API. 
The PayPal integration now supports PayPal "Reference Transactions" with ability to use the Add Line Items API on orders with PayPal as the initial payment method.
The PayPal integration now supports automatically uploading shipment tracking data after orders have shipped from the warehouse. 
Dashboard Localization Settings now support adding Additional Languages to your site dynamically as needed for store owners to manage their storefront content and dashboard languages. 
Introducing Tax handling for refunds on orders to create a "Tax Credit" of the appropriate amount when a refund is given on an order to ensure that Tax Reports accommodate payment refunds. 
A new Order Action has been added to allow dashboard users to resend an order confirmation email to the customer. 
Improvements
Storefront "Add to Cart" success messages on the Product Details page have been moved to the side cart simplifying the Product Detail template and template customization process.
Maxmind minFraud support has been added to the API to protect against fraudulent orders. 
Fulfillment related settings for Fulfillment Partners and Shipping Methods have been unified into a single "Fulfillment" settings section.
Bug Fixes
Fixed an issue preventing additional products added to an order from not showing in the Top Selling Products dashboard widget. 
2020/12/28
New Features 
Introducing Tax features with the ability to configure Tax Rates and Tax Classes to dynamically calculate taxes for orders. Taxes are shown throughout the system in the dashboard, customer views and emails. 
It is now possible to to manage API Tokens to create and delete API Tokens via the dashboard.
The Order APIs now have a new method to Add Line Items to an existing order and create a charge against the initial payment method to support common upsell and cross sell flows.
Improvements
Improved support for Stripe Error Codes when payment methods are invalid to map with our Transaction Response codes. 
Added on the API for Address Title fields to support Klarna's Title field so it is prepopulated in the Klarna widget on for improved checkout experience. 
We now have a fallback to send email from [email protected] when a store does not have any verified email sending domains or the user has misconfigured the store "FROM" email address using an unverified domain. 
Bug Fixes
Fixed an inconsistent date format in Source Attribution Events
2020/12/14
New Features 
Introducing ShipStation extension to support automated fulfillment processing with ShipStation
New dashboard settings to configure available Currencies. 
Improvements
Many improvements to the dashboard settings views for more clarity. 
Improved Klarna integration to send more product data to support their system communication. 
2020/11/30
New Features 
NMI Gateway Integration for bankcard payments that supports using NMIs routing logic or specifying specific processors for transactions. NMI transaction decline and error codes are also mapped to our Transaction Response codes for unified reporting across gateways. 
Storefront Currency switching for store visitors is now possible for stores that have multiple currencies configured allowing shoppers to view products across multiple currencies.
Cart JS API add-to-cart action now has a new parameter to accept a stockrecord id so that funnel developers can target currency specific stockrecords in their flows.
All email related settings have been combined into the Email settings section for easier management.
Improvements
Improved naming of gateway settings for configuring the Currency Default gateway. 
Improved dashboard error template for an improved user experience when an error occurs. 
Bug Fixes
Fixed an issue with bankcard transaction errors not being saved with core transactions and therefore not available in reporting.
2020/11/16
New Features 
Introducing a new Transactions by Response Code Report to quickly analyze transaction acceptance rates with filters and drill down into transactions list for further analysis. 
Orders API now supports PUT requests to update orders for expanded API integration capabilities for API driven workflows for post order actions.
Orders API now supports Klarna Payments as a payment method with a redirect flow. 
Klarna Integration Settings and Transactions can be viewed and managed via the dashboard. 
Improvements
Currency Specific Stock Records can now be created to allow customers to sell a product in multiple currencies and fulfill from the same fulfillment partner. 
Dashboard Permissions have now been improved for simplicity to make it more straight forward to manage users and permission groups. 
Gateway Errors in the Checkout flow have been improved to surface the gateway specific errors to make it easier to debug gateway issues. 
2020/11/2
New Features 
Introducing Klarna Payments as a new payment method to customers who've joined the pilot program for this.
Admin API Order Refund endpoint allowing orders to be partially or fully refunded via API. 
Admin API Cancel Order endpoint allowing orders to be canceled and fully refunded via API. 
Improvements
Payment Transactions List now shows transactions across all payment methods
Stock Record allocations now consumed after items are shipped so that allocated SKU quantities are now a reasonable estimation of stock items in processing. 
We've now begun collecting subscription reporting data background processing to support future subscription reporting dashboards, more on this to come in the future.  
Bugs Fixed
Fixed an issue with the Admin API Orders API returning applied Offers that discounted shipping fees. 
2020/10/19
New Features 
Stock Records can now be viewed and managed more easily through a Stock Records dashboard to that shows your stock levels and gives access to search and update across multiple products. 
PayPal payments now can be refunded via the dashboard enabling more convenient workflows. 
Introduced a new Transactions by Affiliate report providing a view into transactions broken down by affiliate with drill down capability into sub affiliate for deeper analysis. 
Admin API now supports creating a new user account with an address to support common API flows. 
Improvements
Admin API now supports searching and filtering all users by the following parameters:
email
name
phone number
user type (lead, customer, dashboard)
Admin API now supports retrieving all orders for a user to easily find a single users orders.
2020/10/5
New Features 
New Dashboard with a full suite of metrics to keep track of your store’s commerce, including:
Total Sales
Total Orders
Avg Order Value
New Customers
Top Selling Products
Top Converting Offers
​Admin API Create Order now supports Paypal as a payment method with a redirect flow.
​Admi API Create Order with User ID
Improvements
Shipping Address country now uses a Geo IP lookup to pre-select the user’s country if available.
2020/9/21
New Features 
​Admin Order API now supports the use of Vouchers to apply discounts to item and shipping prices.
​Admin Order API now supports a new payment method “saved_card” which can be used with a reference transaction id.
​Admin Order API has three new parameters to assist with using a user’s (customer) saved addresses for billing and shipping.
use_default_shipping_address
use_default_billing_address
billing_same_as_shipping_address
​Admin Order API now supports adding Attribution Meta Data which can be leveraged by integrations and webhooks.
Improvements
Paypal Transactions can now be viewed and searched in the dashboard
Everflow integration settings are now available in the dashboard for sites that have this extension installed.
Bug Fixes
Fixed an issue causing duplicate order admin notifications.
Fixed an issue with Boxme status updates not being able to update the line item.
Fixed an issue with the Order total on Customer profile showing items total instead of Order total.
Fixed typo with Subscriptions mispelling
2020/9/7
New Features
Added support for PayPal Express Checkout as a payment method during checkout.
Admin Order API now supports payment with a card token allowing merchants to decrease their PCI scope for easier compliance.
Admin Product API now supports creating and updating products.
Bug Fixes
Fixed Issue with Boxme Fulfillment Center Location Mapping
Fixed issue with Reviews not associated with a Customer
2020/8/24
New Features 
The Admin Order API has been improved to be more clear and easy to use for creating subscriptions per line item, as well as allowing the API user to set the price for the product on subscription.
Product Classes can now be created and managed via Admin API as a requisite for managing a product catalogue via API.
Improvements
Order status “Paid” has now been changed to “Confirmed” platform wide to more clearly convey the meaning and functionality it is used for throughout the system. This change also better supports pre-paid and post-paid (ie COD) payment flows.
Product Images are now available in all places that products are available on the API making it easier for API consumers to retrieve associated images when displaying product information.
Bug Fixes
Fixed incorrect link in Admin Order Notification email.
2020/8/10
New Features 
Customers can now be created without an email address and instead rely on their Phone Number for to access to their account information with an SMS OTP (One Time Password) login flow.
Order Metadata can now be added when creating orders on the Admin API, allowing store owners to add custom data to orders and access to the data via the Dashboard and in Webhooks for custom order management requirements.
Product Categories can now be created and managed on the Admin API, part of our larger initiative to have a fully API driven product catalogue.
Terms & Conditions, Privacy Policy, & Subscription Terms for the checkout flow are now managed via Dashboard in Settings.
Disputes can now be exported to CSV for further analysis and custom report building.
Bug Fixes
Duplicate welcome email sent for customers created via API
Fixed issue with Support Tickets being setup to be “Closed” instead of “Solved” when an agent has resolve the customer issue.
2020/7/27
New Features 
​Admin API Orders endpoint now has a new Payment Method option to accept credit or debit cards (bankcard) when creating a new order.
New Dashboard Settings for Email Domains to facilitate the setup and verification process for email sending domains used for store transnational emails as well as email handling for support tickets.
Block Lists now feature a new List Type, “Card Bin” allowing store managers to add Card Bins they wish to block from attempting to collect payment for.
Products now have Revision History for the content to easily restore to previous versions of the content.
Webhook Settings & Logs are now available via the Dashboard making it easier to setup a new hook or diagnose issues through the logs.
Stored Credentials Framework has now been implemented for all bankcard transactions to send appropriate data to gateways
​Admin API now has a new Subscriptions endpoint as the base for retrieving and updating subscriptions via API, more feature dept o come.
​Admin API now has a Partner endpoint to facilitate the creation and management of Fulfillment Partners via API.
2020/7/13
New Features
Dispute Management for Alerts & Chargebacks is now generally available and can be managed via the Dashboard. Disputes are fully integrated with Midigator for Alert and Chargeback management automation.
Block Lists have now been launched with the first List type of “Card Fingerprint (a unique id for a full card)” with future Block List types coming for Card Bin, Email, and IP address.
User Accounts with Phone Number only (ie without email) can now be created to better support markets that are less reliant on email addresses as the unique identifier and main communication channel for customers.
Improvements
Orders Placed Report now includes a summary table
Subscriptions by Product Report now includes subscriptions that are Retrying status.
Dashboard Settings for the following extensions are now available
Omnisend
Midigator
Maxmind
Boxme
Bug Fixes
Fixed duplicate event created for COD Payments via Boxme.
User Language Validation has now been introduced across the API.
2020/6/29
New Features & Improvements
Several new dashboard settings and management screens for store managers.
Dashboard User Management
Dashboard Redirect Management
Dashboard Payments Settings
Dashboard ShipHero Extension Settings
Admin API now supports creating orders, see Admin API Docs. Payment methods on the admin api are currently limited while this API endpoint continues to be developed.
Subscription renewal decline now includes decline code and description to easily see the failure reason.
Dashboard sidenav now stays open for the category that you are currently in for a better UX experience.
2020/6/15
New Features & Improvements
Introducing Smart Retry for failed subscription renewals to retry subscription renewal over the course of two weeks for soft declined payments to attempt to renew the subscription. Subscriptions that are retrying will be in have a status of “Retrying”.
Introduced new settings views in the dashboard for General, Support, and Tracking Platforms. More settings views to come in future releases.
Introducing a new fulfillment integration with Boxme.
Improvements
Extended Order search and filter to now include marketing attribution parameters as well as added marketing attribution to order exports.
Updated ShipHero integration to use their new Developer Credentials Authentication method instead of username/password for improved API connection stability.
2020/5/30
New Features 
Introduced a new Subscription status “Past Due” status with the ability to manual retry the renewal for subscriptions that have failed the automated renewal process.
Subscription Status Change Tracking to log changes of status throughout the life cycle of a subscription.
Content Pages now have revision history tracking to make it easy for users to revert back to previous versions of their content.
Stripe Transaction Decline reason code mapping to core payments transaction response codes.
New ability to cancel an order that has already been sent to ShipHero by attempting to cancel the order with ShipHero before it has been shipped.
Bug Fixes
Fixed issue with Omnisend Attribution not being sent for email campaign driven orders.
Fixed issue with ShipHero integration not being able to properly update order status when fulfilled orders do not contain any shipment data.
2020/5/15
New Features 
Introducing Omnisend Push Notifications support.
Shipping Links for all “Order Shipped” emails contain a link to the respective carrier tracking page.
Language Translations are now available for content pages following most other content fields.
Improvements
Softwrap for Content Code Editors so there is no horizontal scrolling inside the editor.
Updated main CTA button in sidecart to from “Continue” to “Proceed to Checkout” to be more easily understood.
Dashboard cart line items has been improved more easy to understand the amounts that are calculated for the order total.
Improved Address Layout in checkout flow.
Bug Fixes
Fixed issue with “cheapest item for free” incentive in Offers app.
Fixed issue with coupon not applied when redirect to checkout.
Fixed issue with dashboard Customer search filter showing duplicate results for Dashboard user searches.
Fixed an issue where clearing the cart was not syncing to Omnisend.
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