Gateway Groups, subscription webhooks, and ticket analytics
Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders. Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by…
Introducing Gateway Groups which provide an easier path to using multiple bankcard gateways and distributing the transactions for your store's checkout flow or API orders.
Introducing a new Transactions by Gateway report that shows a breakdown of all bankcard transactions by gateway for analysis of payment transactions.
Introducing Support Tickets by Product and Tickets by Tag reports with the addition of "Avg First Reply Time" tracking for all ticket reports, offering a better understanding of support staff responsiveness.
API users can now add or remove a customer from block lists by updating the is_blocked attribute, which will add or remove the customer from block lists.
Webhook subscribers can now subscribe to subscription.created and subscription.updated event triggers to receive subscription related events.